Shipping policy
1. Order Processing Time
All orders are processed within 3-5 business days (Monday to Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email including a tracking number.
Orders are not processed or shipped on weekends or public holidays.
2. Shipping Times
Estimated delivery times:
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Canada: 5–10 business days
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United States: 6–12 business days
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International: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.
3. Shipping Costs
Shipping costs are calculated at checkout.
We may offer free shipping promotions or free shipping on orders over $[amount] CAD, if applicable.
4. Order Tracking
Once your order has been shipped, you will receive an email with tracking information so you can monitor your delivery.
Please allow 24–48 hours for tracking updates to appear.
5. Shipping Delays
While we strive to ensure timely delivery, Nora Wear is not responsible for delays caused by:
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Shipping carriers
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Customs clearance procedures
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High shipping volumes
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Circumstances beyond our control
6. Incorrect Shipping Address
Customers are responsible for providing the correct shipping address at checkout.
If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply.
7. Lost or Stolen Packages
Nora Wear is not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier.
If you experience an issue, please contact the carrier directly and reach out to us for assistance.
8. International Duties & Taxes
International orders may be subject to customs duties, import taxes, or additional fees. These charges are the responsibility of the customer.
9. Contact Us
If you have any questions about shipping, please contact us at: