Shipping policy

1. Order Processing Time

All orders are processed within 3-5 business days (Monday to Friday, excluding holidays).

Once your order has been shipped, you will receive a confirmation email including a tracking number.

Orders are not processed or shipped on weekends or public holidays.


2. Shipping Times

Estimated delivery times:

  • Canada: 5–10 business days

  • United States: 6–12 business days

  • International: 7–15 business days

Please note that delivery times are estimates and may vary due to customs, weather conditions, or carrier delays.


3. Shipping Costs

Shipping costs are calculated at checkout.

We may offer free shipping promotions or free shipping on orders over $[amount] CAD, if applicable.


4. Order Tracking

Once your order has been shipped, you will receive an email with tracking information so you can monitor your delivery.

Please allow 24–48 hours for tracking updates to appear.


5. Shipping Delays

While we strive to ensure timely delivery, Nora Wear is not responsible for delays caused by:

  • Shipping carriers

  • Customs clearance procedures

  • High shipping volumes

  • Circumstances beyond our control


6. Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout.

If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply.


7. Lost or Stolen Packages

Nora Wear is not responsible for lost or stolen packages once they are marked as delivered by the shipping carrier.

If you experience an issue, please contact the carrier directly and reach out to us for assistance.


8. International Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees. These charges are the responsibility of the customer.


9. Contact Us

If you have any questions about shipping, please contact us at: